Mute a chat
Stop a busy chat from notifying you, and know what still gets through: broadcasts and messages that mention you.
On this page
A new message normally puts a row in your inbox and, if notifications are on, an alert on your phone. Muting a chat stops both for that chat.
On the web
- Open the chat under Messages and press the panel key at the top right (Chat details).
- Switch on Mute. It says Chat muted.
On the phone
- Open the chat in the Messages tab and press the details key at the top right.
- Switch on Mute. It says Chat muted.
To hear from the chat again, switch Mute off. It says Chat unmuted.
What a muted chat still does
- New messages still arrive in the chat, and it still shows how many are unread. On the web the count turns grey and a crossed-out bell sits beside the chat’s name. On the phone the chat’s heading says Muted.
- Its unread messages are not counted in the number on the app’s icon.
How messages notify you when a chat is not muted
- Your inbox holds one row for each chat, however many messages are waiting in it. It is marked read when you open the chat.
- On the phone, the first unread message in a chat makes a sound. The ones that follow before you open it arrive quietly.
- Opening a chat marks everything in it as read.
If a team chat is noisy for everyone, a manager can make it announcements only: see Manage a group chat.
If it doesn’t work
- A muted chat still alerted you
- It was a broadcast, or someone mentioned you. Those are not stopped by muting.
- You get no alerts on the phone from any chat
- Notifications for Yes Chef are off on the iPhone. Turn them on in the iPhone’s Settings, under Yes Chef.
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